Shipping & Returns
Shipping & Returns: Because Pickleballers Deserve Winning Service
Whether you’re here for a fresh outfit to dominate the court or just want to return something that didn't score with you, we’ve got your back.
Your gear will usually ship next day and will arrive within 3-7 business days depending on where you are located. (We're west-coast based!)
FAQs: Quick Answers for Quick Reflexes
Q: Can I track my shipment?
A: Absolutely. We’ll email you a tracking number as soon as your order ships.
Q: What if my package gets lost?
A: That’s not your fault! Reach out to help@gritheadz.com, and we’ll get it sorted faster than a volley rally.
Q: Can I return sale items?
A: Yes! We’re generous like that—unless it was labeled Final Sale (those items are like a championship trophy: yours forever)
Returns: No Fault, Just a Kitchen Reset
Didn’t love your purchase? No worries—just follow these easy steps to return your item:
- Drop us a line: Email help@gritheadz.com with your order number and the item you’d like to return.
- Ship it back: Drop it off at your nearest carrier, and we’ll process your return within 5 business days of receiving it.
- Return Window: 30 days from delivery. Please make sure it’s in like-new condition.
- Exchanges: Got the wrong size? No sweat—we’ll swap it out for you at no extra cost.
We’re here to make sure your experience is smooth... Still have questions? Drop us an email, and we’ll get back to you asap